Returns & Exchanges

At Mediheal, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team with your order number and details of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be processed to your original payment method within 5-7 business days.